The Logistics Services Conditions (LSC 2014) applies to all our activities, including the arbitration clause (art. 14). The LSC 2014 is deposited at the registry of the court of Rotterdam d.d. the 2nd of April 2014 under number 28/2014. Upon your first request we will send you free of charge a copy of the LSC 2014. Moreover, the full text of the LSC 2014 in the Dutch, English, German respectively the French language can be read and downloaded here. We explicitly reject any and all general conditions from our contractual counterparts, unless we explicitly agree with the applicability of such general conditions. Dutch law applies. Disputes are settled by the competent court of Rotterdam. In all cases where we arrange transportation for you, we do so only in the quality of 'agent' (art. 8:60 Dutch Civil Code) and never as a 'carrier', regardless how we are identified in any document or in any digital file.